Have you hugged your local consultant today?

There’s a dirty little secret in the world of independent consultants and startups: It’s feast or famine, even in the best of times.

The reason this is such a well-kept secret is that when people hear the term “consultant” or “startup,” they think of well-funded organizations like Deloitte, McKinsey or startup unicorns that dominate popular imagination. They don’t think of their marketing copywriter or the consultant with deep expertise who quickly solves specific pain points. But in 2020, it’s just those businesses—those “local” consultants —who are feeling the pain of pandemic shutdown. And may need a hug.

Over the summer, Comatch polled 1000 independent consultants to see how COVID had impacted business. While we may have guessed that travel and leisure consultants are expected to take a 51% hit this year, the numbers are painful for many others. The research estimated that marketing consultants would experience a 37% decrease in earnings; high tech and IT would drop 39%; and strategy consultants’ earnings would decrease by 44%. Since many expenses are fixed, these percentages translate to even more pain than the numbers show.

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Seek to understand before you seek to solve…

It’s the time of year when organizations review what they’ve accomplished, evaluating achievements against goals set in January. Often, this navel-gazing will result in revised projected budgets, staffing changes, or executive bonuses. Even when things seem to be going relatively well, it’s easy to (mistakenly) assume there is a good alignment between what the leaders project and what employees experience in the trenches.

2020 has gummed up the gears of business even more than usual

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