We respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website kleverinsight.com (our “Website”) and use our services, and our practices for collecting, using, maintaining, protecting and disclosing that information.
This policy applies to any information that we collect on the Website, including any information in any e-mails, posts, texts and other electronic messages between you and the Website and any information about you transferred to the Website from other websites or mobile or desktop applications. This policy does not apply to any information that we collect by any other means, including offline collection.
Information we collect about you and how we collect it
We collect several types of information from and about users of our Website, including information by which you may be personally identified, such as name, billing address, shipping address, e-mail address, user name and password, photos and social network user names (“Personal Information”). The information we collect on or through our Website may include information that you provide by registering to use our Website, using our services, posting material, requesting further services or reporting a problem with our Website. We will also retain records and copies of your correspondence (including e-mail addresses), if you contact us.
We collect information required for the payment of goods or services that you order, including credit card numbers, credit card expiration date, security codes and other financial information. We transmit that information to our payment processor and do not store that information in our system
As you navigate through and interact with our Website, we may automatically collect certain traffic data and usage information to help us manage our content and improve your use of the Website. This may include information about your equipment, your IP address and your browsing actions and patterns when you visit our Website, including the referring and exit pages. The technologies that we use for this automatic data collection may include cookies that are stored on your computer and small embedded electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) on the Website that permit us to count users and obtain other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
You also may provide information to be posted, published or displayed on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. We cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
How We Use Your InformationWe use information that we collect about you or that you provide to us, including any Personal Information, to present our Website and its contents to you, to provide you with information, products or services that you request from us and to fulfill any other purpose for which you provide the information. If you purchase our products or services, we may transmit your Personal Information to payment processors. We may also use your Personal Information to notify you about changes to our Website or any products or services we offer or provide though it and to carry out our obligations and enforce our rights arising from any contracts entered into between you and us. We may also use the information that you provide in any other way that we describe when you provide the information and for any other purpose with your consent.
Disclosure of your information
We may convert or combine some Personal Information of users into de-identified or aggregated data that does not disclose any of the Personal Information of any individual user. We may disclose any such de-identified or aggregated data without restriction.
We may disclose Personal Information to our subsidiaries and affiliates and to any contractors, service providers and other third parties who need to know such information to support our permitted uses of Personal Information. We may disclose such Personal Information to a buyer or other successor to our business in the event of a sale of equity or assets, reorganization, merger or a similar corporate transaction.
Some of the information that we collect from cookies relates to your personal use of the Website and allows us to store information about your preferences, speed up your searches and recognize you when you return to our Website. Except as otherwise expressly provided in this policy, this information is not shared with third parties. Other information that we collect from cookies and web beacons is not tied to your personal information and enables us to estimate our audience size and usage patterns. This traffic data may be shared with third parties.
We may also disclose your Personal Information for any other purpose disclosed when the information is provided, and for any other purpose with your consent.
Social media sites and widgets
If you log onto the Website through Facebook or a similar social media site, certain information about you will be transferred to the Website, and the fact that you have logged onto the Website and some of that transferred information may be available to other users of the social media site. We will restrict access to any such transferred information about you to the extent required by the policies of any such social media site, but all transferred information will otherwise be subject to the terms of this policy.
You may be able to use social media widgets such as the Facebook Like button on the Website. These widgets will collect your IP address and identify which page you are visiting on the Website, and make your preference information available to third parties. The information collected by such widgets is controlled by third party privacy policies.
Choices about how we use and disclose your information
Accessing and correcting your information
You can review and change your personal information by logging into the Website and visiting your account profile page.
You may also send us an e-mail at firstname.lastname@example.org to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users.
Children under the age of 13
Our Website is not intended for children under 13 years of age, and no one under age 13 may provide any information to this Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website, make any purchases through this Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at email@example.com.
Your california privacy rights
California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to firstname.lastname@example.org.
Users outside of the United States
Our Website is hosted in the United States and our services are provided from the United States. It is possible that certain information will be stored on servers in multiple other countries on the “cloud” or other similar distributed hosting platforms. If you are a user accessing our Website or services from the European Union, Asia or any other region with laws governing personal data collection, use, and disclosure that differ from United States laws, please note that you are transferring your Personal Information outside your home jurisdiction, and that by providing your Personal Information you are consenting to the transfer of your Personal Information to the United States and other jurisdictions as indicated above, and to our use of your Personal Information in accordance with this policy.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information that you provide to us is stored on our servers behind firewalls and certain Personal Information will be encrypted using secure socket layer (SSL) technology.
The safety and security of your information also depends on you. When we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website such as message boards. The information you share in public areas may be viewed by any user of the Website.
Unfortunately, the transmission of information over the Internet is not completely secure. Although we have implemented security measures that we think are adequate, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Terms & conditions
Accessing the Website and Account Security.
We will make a commercially reasonable effort to ensure that our Website remains available to registered users. However, we cannot always control Internet access, and we will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have Internet access to the Website.
To access the Website or some of the resources it offers, you will be asked to provide certain registration details or other information. You must provide information that is correct, current and complete.
You must treat your user name and password as confidential, and not disclose them to any other person or entity, or allow any other person to obtain services using your user name and password. You agree to notify us immediately of any unauthorized access to or use of your user name or password.
Use of Tool and Content.
We have developed and own an on-line tool that facilitates best practices in knowledge sharing by using an interactive self-assessment to determine your knowledge sharing readiness and then generating a customized, step-by-step guide on your precise next steps in implementing a knowledge sharing plan (the “On-line Tool”). We also have available on-line content that will help you implement the knowledge sharing plan in the format of a community and related content (the “Content”).
When you register on our Website, you provide certain information about the size of your organization and the number of users, and we determine the fee that you will be charged for the use of the On-line Tool and Content. You agree that you will advise us if any of that information changes. You will be agreeing in the registration process to pay us the quoted fee for the use of the On-line Tool and Content. You agree that you will have no further right to use the On-line Tool, the community or archived Content if you discontinue paying the fee.
Intellectual Property Rights.
The Company name and all related names, logos, product and service names, designs and slogans are trademarks of the Company. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners.
The Website will contain message boards, chat rooms, bulletin boards and other interactive features that allow users to post content or materials (collectively, “User Contributions”) on or through the Website. You are responsible for any User Contributions that you submit and you have full responsibility for such content, including its legality, reliability, accuracy and appropriateness. Any User Contribution that you post to the Website will be considered non-confidential and non-proprietary and the Company and other users may use, copy and distribute it.
Your User Contributions must not contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable. Your User Contributions must not involve commercial activities or sales, such as contests, sweepstakes and other sales promotions, or give the impression that they are posted or endorsed by us.
Monitoring and Enforcement; Termination.
If you believe that any User Contributions violate your copyright, please see our Copyright Policy for instructions on sending us a notice of copyright infringement. It is the policy of the Company to terminate the user accounts of repeat infringers.
Changes to the Website.
We may update the content on the Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time.
Links to Other Sites.
The Website may contain links to other sites and resources provided by third parties. We have no control over the contents of those sites or resources. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
The Website may provide certain social media features that enable you to link from your own or certain third-party websites to certain content on the Website, send e-mails or other communications with certain content, or cause limited portions of content on the Website to be displayed or appear to be displayed on your own or certain third-party websites. You may use these features solely as they are provided by us and otherwise in accordance with any additional terms and conditions we provide with respect to such features.
Disclaimer of Warranties.
We cannot and do not guarantee or warrant that files available for downloading from the Internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. We will not be liable for any loss or damage caused by viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the website.
YOUR USE OF THE WEBSITE, ITS CONTENT AND ANY SERVICES OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT AND ANY SERVICES OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Limitation on Liability
IN NO EVENT WILL THE COMPANY OR ITS EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE WEBSITE, ANY CONTENT ON THE WEBSITE OR ANY SERVICES OBTAINED THROUGH THE WEBSITE. THIS DISCLAIMER INCLUDES ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Governing Law and Jurisdiction.
Waiver and Severability.