WHAT IS KLEVER INSIGHT?
KLEVER INSIGHT IS YOUR DIGITAL ADVISOR
Created by experts who understand the intense, interrupt-driven world of customer success, and customer support, Klever Insight is scalable software that improves your organization’s employee and customer engagement – one smart step at a time.
Data-driven way to show executives the smartest next step.
Software-driven Leaps, Jumps and Steps contain ‘guidelines and guardrails’ on how exactly to improve.
Feedback & continual improvement of steps.
Modern measures make sure you track what really matters.
“Klever Insight takes a unique and creative approach by automating years of learnings in the field. Klever Insight’s capabilities and methodologies are built on a flexible and scalable platform. I highly recommend Klever Insight.”
-Charlie Isaacs CTO, Customer Connection Salesforce
*Genesys 2011 Report – The Cost of Poor Customer Service in 16 Key Economies