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WHAT IS KLEVER INSIGHT?

KLEVER INSIGHT IS YOUR DIGITAL ADVISOR

Created by experts who understand the intense, interrupt-driven world of customer success, and customer support, Klever Insight is scalable software that improves your organization’s employee and customer engagement – one smart step at a time.

Data-driven way to show executives the smartest next step.

Software-driven Leaps, Jumps and Steps contain ‘guidelines and guardrails’ on how exactly to improve.

Feedback & continual improvement of steps.

Modern measures make sure you track what really matters.

SEE THE KLEVER INSIGHT PLATFORM

“Klever Insight takes a unique and creative approach by automating years of learnings in the field. Klever Insight’s capabilities and methodologies are built on a flexible and scalable platform. I highly recommend Klever Insight.”

-Charlie Isaacs CTO, Customer Connection Salesforce

*Genesys 2011 Report – The Cost of Poor Customer Service in 16 Key Economies

How it works

5-24-30

Time taken by internal teams for survey

Teams take a short survey, 14 questions. Takes less than 5 minutes to complete, 90% completion rates.

Hours after survey closes you start making progress

Klever Insight recommends your smartest next step. Analysis and key objectives based on your team’s perceptions and ability to execute.

LEAPS, JUMPS & STEPS

Programs with more focused assignments for your team with contextual bite-sized steps for managers so they can do just a little every day to make a big difference.

Your team’s success measured with a modern open metrics standard.

DO YOU QUALIFY FOR A 30 DAY FREE TRIAL

“Pure Magic “

-Director, London

Unique solutions for unique conditions

Executives: Already Know What The Smartest Next Step is?

No need to take a survey if you already know where you want to start. You can select from our existing, proven, improvement programs and get to work immediately.

LEARN MORE ABOUT OUR PROGRAMS

“So different and fantastic”

-VP, Washington State