Time for new measures

Klever Insight spearheaded the Open Customer Metrics Framework (OCMF) with industry leaders to help customer support and success teams focus on the few metrics that really matter. OCMF metrics are built into Klever Insight to help managers know if they’re on the right track, and you can build on them too, thanks to the Creative Commons license. Learn more about OCMF.

“Loved the metrics and how Klever Insight helps us get rid of obsolete measures.” 

–Beta participant